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Managed Services/Business Continuity & Backup

Having backups isn’t the same as having a recovery.

We can rebuild any technology from anywhere, any time — laptops, servers, networks, entire comms rooms. The one thing we cannot replace is your data. That is why our governance pack treats backup audit as a foundational discipline, not a box to tick: immutable, dual-vendor, dual-location backups, monitored daily and reconciled monthly.

Immutable backupsDual-vendor, dual-locationDR runbooks & RTO/RPOMonitored daily
Book a TCO review →See the backup audit
Continuity

Recovery, planned and rehearsed.

Business continuity is a design problem and a testing discipline, not a product you buy once. We build redundancy in, document the runbooks, and rehearse the recovery so that when something fails, the plan is muscle memory.

Backups, done properly

Automated backups (e.g. Datto / Azure), encrypted, with multi-zone redundancy, immutability and defined retention — verified, not assumed.

DR simulations

Regular disaster-recovery simulations with documented runbooks and explicit RTO / RPO targets, so recovery time is a known quantity, not a hope.

Active-active resilience

Active-active designs, dual connectivity, clustered hosts and route failover — with redundancy validation reported through uptime dashboards.

The quiet differentiator

The backup audit — the depth is the difference.

Backups are a boring topic and most providers treat them like one. We don’t. Our backup audit systematically identifies all the data the business holds and reconciles every dataset to a backup job — then verifies the things that actually matter when it’s 3am and you need the data back.

✓
Every dataset reconciled to a job — a systematic inventory of all the data the business holds, mapped to the backup that protects it.
✓
Verified that the job ran — not just that it exists. Retention is correctly set, visible in the tooling, and the job is monitored.
✓
Immutable by design — once written, backups cannot be modified or manually deleted; they time out and disappear under system control.
✓
Dual vendor, dual location — two different pieces of software, two different physical locations. No single point of failure in the recovery itself.
✓
A daily backup monitor — a counter in the ticketing platform fires an alert the moment a daily backup doesn’t complete.
✓
AI at scale, humans monthly — AI runs the audit at frequency; a human team reconciles every month, because engineers change retention and add data stores and the audit has to keep up.
Why it matters

The cautionary tale that travels.

Having backups ≠ having a recovery

When the headlines hit a major retailer’s domain controllers, their backups had been corrupted for around 30 days — and the recovery did not work. The backups existed. The recovery didn’t. That distinction is the entire point of a backup audit: it is the difference between believing you are protected and being able to prove it.

We can rebuild any technology from anywhere, any time. Laptops, servers, networks, entire comms rooms — all of it. The one thing we cannot replace is data. That is why backup audit gets the attention it does.
Next step

Find out if you have a recovery — or just backups.

A TCO review includes a backup and data audit: what data you hold, whether it is genuinely protected, and whether a restore would actually work when you need it.

Book a TCO review →See vCIO & governance
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