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Managed Security/Operate
Operate — 24/7 detection and response, delivered by a UK SOC, not a dashboard.
When phishing lands at 11pm and credentials are exfiltrated by 1am, the question is not whether your tools caught it. The question is who acted on it. Operate is the engine of our Managed Security Service — 24/7 monitoring, investigation and response, built on Microsoft Sentinel and delivered by analysts who own the outcome.
Pillar 03Managed SOCManaged SentinelThreat huntingIncident response
Monitoring vs operating
Plenty of providers monitor. Very few operate.
Most of what is sold as “24/7 monitoring, detection and response” is alert-led: dashboards, notifications, and the burden of interpretation handed straight back to you. That is not what we do. Outcome-led operations means we own triage, investigation and response. You only see incidents that genuinely require your decision — and every one arrives with context, business impact and clear actions, not a raw alert.
How a signal becomes a resolution
From log to contained, mostly before you wake.
Sentinel collects logs from across your Microsoft 365 services, Defender and identity protection into one Log Analytics workspace, runs analytics rules across them, and the second an incident fires it raises a ticket on our desk through a live sync. From there, a Jira Ops escalation path takes over.
Detect
Live sync to the desk
A Sentinel alert raises a ticket the instant it fires. P1 and P2 incidents immediately start an escalation path through Jira Ops — someone is on it straight away; it never sits in a queue.
Contain
Automated first response
Traffic from a known indicator of compromise is blocked automatically. On a confirmed breach, Sentinel revokes sessions and secures the account — at 3am, before an analyst is involved.
Hunt
Widen the lens
Threat hunting moves beyond the single alert: the device, the user, related indicators, all merged into one KQL query to map blast radius and check for lateral movement across the estate.
Recover
Isolate, eradicate, restore
Devices are isolated so they talk only to Defender while we investigate. We contain and eradicate, then work with your IT team on user comms and getting people back to work fast.
Inside Operate
Four services, one operation.
Managed SOC
Our flagship service. 24/7 UK SOC with named analysts, outcome-led triage, automated playbooks, monthly operational reports and quarterly governance reviews.
Best forThe core managed service
Learn more →Managed Microsoft Sentinel
Sentinel configured, tuned, monitored and continuously improved as an operational platform — data-source integration, detection-rule development, automation build and ongoing cost optimisation.
Best forThose who know they want Sentinel
Learn more →Threat Hunting
Scheduled and ad-hoc proactive hunts based on current threat intelligence from Microsoft and RoboShadow. Finds what detection rules do not — because sophisticated attackers don’t trigger your alerts until they want to.
Best forProactive assurance
Incident Response
Retained or on-call response, including digital forensics, containment support and post-incident review. For when detection catches something serious — or when something serious happens and you need help now.
Best forP1 readiness
Learn more →What it feels like
A team of fifteen analysts — that you don’t have to hire.
How Operate feels from your side
On a normal Tuesday, you see nothing except a line in your monthly report showing that several hundred potential incidents were resolved automatically. On a less-normal Tuesday, you get a phone call from a named analyst telling you what happened, what they have already done to contain it, and what decision they need from you. You never read a raw alert. You never interpret a dashboard. You get the security operation you would run yourself if you had a team of fifteen SOC analysts.
Proof
Morgan Hunt: from fragmented monitoring to 24/7 SecOps.
A UK recruitment agency across four cities. We moved them onto a 24/7 Microsoft Sentinel operation in their own tenant, with outcome-led response and a quarterly governance rhythm that keeps expanding what the service covers.
The 3Gi team are constantly holding themselves to a high standard and pushing the boundaries of scope in terms of what the SOC and SIEM solution offers us. Sam Porter — IT Director, Morgan Hunt
Next step
See the actual dashboards, playbooks and reports.
Book a Managed SOC demo and we’ll show you a real daily operations report, the Jira Ops escalation flow, and what a P1 response looks like before it reaches you.
A Digital Transformation Company.