Windows 11, fully Intune-enrolled. Autopilot zero-touch build — laptops arrive at the user pre-configured, they log in once, applications deploy, and no engineer ever touches the device. Microsoft 365 Business Premium as the ecosystem licence, Defender as the EDR layer, and SaaS-first line-of-business apps. The result is an estate 60–70% more efficient to support than a legacy one.
Not a buzzword — a specific, deployable stack. Each layer removes touch, removes cost, and removes a class of tickets. Most of it you are already paying Microsoft for; the value is in deploying it properly.
A fully Intune-enrolled Windows 11 estate — policy, compliance, encryption and patch automation managed centrally, with device compliance reported continuously.
Laptops ship straight to the user, pre-configured. They log in once and applications deploy themselves. No engineer touches the device — provisioning stops being a job.
The ecosystem licence. Microsoft rolled roughly 90% of what most businesses need into Business Premium — and keeps adding. One licence instead of a drawer of overlapping tools.
Around 70% of our estate now runs on Defender for the endpoint-protection layer. Two years ago that wasn’t a credible move; today it is — and it removes a duplicate third-party AV bill.
ERP, finance and comms cloud-hosted by default. Servers go away, networks get simpler, and the attack surface and maintenance burden shrink with them.
Modern tooling only pays back if people use it. We drive adoption across collaboration and self-service, measure it, and feed laggards back into the improvement plan.
Every layer of the modern stack removes human touch — and touch is what costs money in managed services. Add it up across an estate and the support burden falls by well over half.
This is the first move in the funding model. The efficiency a modern workplace unlocks is exactly what pays for the security investment needed to reach Cyber Essentials Plus and deploy Sentinel-class SOC tooling — and, in turn, the data and AI work that drives revenue. Modernise the MSP layer and you free the budget to raise everything above it. It also frees your own IT people — your John, Mike or Sarah — from desktop firefighting into work that moves the business.
A TCO review shows exactly where a modern workplace would cut touch and cost in your environment — and what that frees up for security and intelligence.